Help & Frequently Asked Questions

These pages are here to help resolve any questions you may have about using this website and our services.

Please take time to look through the Help Menu on the left, which contains links to useful information from creating an account to placing your order and checking delivery. Alternatively, use the Help Search to search for particular keywords related to your question, eg: "post office"

If you are unable to find an answer to your question here, then please do call us on +44 (0)1534 885960 (lines are open 9am - 5pm Monday to Friday) or alternatively drop us an email here.

We are always working to improve the website, information and services so if you have any suggestions please do let us know.